⚠️Zarox Official Rules⚠️
Hello Zarox Metiners, with the goal of strengthening a respectful, honest community committed to the proper development of the server, and with the intention of clearly outlining the behaviors and actions that are allowed and not allowed within the game, we present the updated version of the Zarox Official Rules. These rules have been established to ensure a fair and balanced experience for all players, preserve the integrity of the server, and maintain a healthy environment both in chat and in every activity carried out within it. We ask that you read each point carefully, as by entering and participating in the server it is understood that you automatically accept all the rules detailed here; ignorance of them does not exempt you from complying with them. Our commitment is to maintain order and transparency, so any questions, reports, or situations that require review must be handled through the official support channels.
General Rules:
- The use of external programs that modify the server to gain an advantage on one or more characters will be punished immediately with a Permanent Ban.
- Taking advantage of BUGs (game-related errors) will also be punished. However, if you report them to the Staff you may receive a small reward.
- It is not allowed to possess non-implemented or illegal items. The player must contact the Staff if they obtained this item through a BUG, or must explain its origin to avoid a Permanent Ban.
- Promoting other Metin2 servers is not allowed.
- Complaints and Reports must be made only through our Discord Support channel by opening a Ticket. https://discord.gg/zaroxoficial
- Bans on associated accounts will be applied through linked emails and IP checks.
- Bans with aggravating factors (i.e., the character has previous bans) will be penalized with double the time.
- Bans applied by the ADM may last as long as they consider.
- Once you access and play on the server, you are automatically accepting its rules.
- The Staff reserves the right to change or modify rules whenever necessary. Any rule modified, added, or removed will be announced through our Discord Server.
- In the case of modified or new rules, they will be applicable once implemented. That is, cases prior to the creation/modification of the rule will not be counted.
- For anyone who breaks the rules there will be 2 types of sanctions on the server; some will include a prior Warning and others will not. These sanctions are Mute and/or Ban.
1 - Rules about User Accounts:
1.1 Zarox accounts are personal. The Staff is not responsible for thefts or behavior outside the rules if you lend your accounts. It is under your responsibility.
1.2 Your account security is also your responsibility in cases of viruses, account theft through data transfer, or connections outside your IP address.
1.3 Selling accounts for real money is PROHIBITED. However, selling for Yang or exchanging items in-game is allowed.
1.4 Exchanging items/accounts/yang between servers is PROHIBITED.
1.5 We do not recommend sending or receiving installation files, or the Zarox folder itself, from anywhere other than the official game website.
1.6 The use of names either character or guild names with racist, homophobic, or xenophobic content is not allowed. If the Staff considers them offensive, the player will be sanctioned until they open a ticket to receive help changing their nickname. In the case of guilds with offensive names, the same will apply by sanctioning the leader until they delete the guild.
1.7 Nicknames related to Staff members are allowed; however, a Permanent Ban will be applied to the offending account and associated accounts to anyone who uses them to defame or disrespect others from those characters.
1.8 Bans are cumulative, are recorded in a history, and may become Bans with Aggravating Factors if the player repeatedly commits infractions.
2 - Behavior Rules:
2.1 Behavior and communication must be based on respect and tolerance within the game.
2.2 Disrespect between users will be divided into "Minor" and "Major", and will be punished as follows:
Minor Offense: These acts of disrespect refer to inappropriate and discriminatory insults such as "Son of a bitch", "f*g", "wh*re", etc.
They are punished with mutes ranging from 1 hour to 1 to 3 days, depending on the insult(s) and their quantity.
Major Offense: These acts of disrespect imply a higher, more personal and discriminatory tone, including strong and unacceptable xenophobic, racist, and homophobic comments that we condemn.
They are punished with long mutes of up to 7 days, or bans of 3 to 7 days depending on the severity and quantity of such insults.
2.3 The same insults or misbehavior described in point 2.1, when directed at a Staff member, will be punished with double the sanction and a possibly longer ban, even permanent if the ADM considers it.
2.4 Defamation against the Staff or any of its members, through accusations or insinuations, will be punished as follows:
First time: Ban of the offending account for 15 days.
Second time: Ban of the offending account for 30 days.
Third time: Permanent ban of the offending account and associated accounts.
2.5 It is forbidden to imply, reveal, or spread the identity of any Staff member; this may result in Permanent Bans.
2.6 It is forbidden to impersonate a Staff member or suggest that you are one, such as claiming you were a GM or that you have certain privileges or powers for having belonged to the Staff. This will be warned the first time, and the second time it will be punished with a Permanent Ban to the offending account.
2.7 It is forbidden to spread the identity of a Staff member; this will be punished with a Permanent Ban to the offending account.
Insults may be aggravated or overlooked by the Staff depending on the CONTEXT.
Therefore, only the ADM, as the server owner, can determine the sanction they deem necessary, skipping the mute/ban times mentioned above. In such cases, you must contact them via Discord Ticket or privately if you receive a severe sanction and want a justification.
Major Offenses and Minor Offenses do not accumulate with each other. Minor Offenses only accumulate with their same type, and the same applies to Major Offenses.
2.8 Unsportsmanlike behavior during battle passes or events
First time: Ban of the offending account for 7 days.
Second time: Ban of the offending account for 15 days.
Third time: Ban of the offending account for 30 days.
Fourth time: Permanent ban of the offending account and associated accounts.
3 - Trading Rules:
3.1 Trading between players is entirely under their responsibility. At no time may the Staff intervene, set prices, or take responsibility for bad trades.
3.2 Selling items/accounts/yang for real money is illegal and will be punished as follows:
First time: 30 days to the offending account and associated accounts, plus removal of Yang and/or Items.
Second time: 30 to 90 days to the offending account and associated accounts, plus removal of Yang and/or Items.
Third time: Permanent to the offending account and associated accounts, plus removal of Yang and/or Items.
3.3 Buying items/accounts/yang for real money is illegal and will be punished as follows:
First time: 3 days to the offending account, plus removal of Yang and/or Items (Permanent ban of the purchased character).
Second time: 7 days to the offending account, plus removal of Yang and/or Items (Permanent ban of the purchased character).
Third time: 30 days to the offending account and associated accounts, plus removal of Yang and/or Items (Permanent ban of the purchased character).
3.4 Exchanging items/accounts/yang between servers is illegal and will be punished as follows:
First time: 3 days to the offending account.
Second time: 30 days to the offending account.
Third time: Permanent to the offending account and associated accounts.
3.5 Buying Coins with real money is allowed.
3.6 Staff members DO NOT sell in-game items. Any item obtained externally can be acquired through the Coin Itemshop, War Points Itemshop, and Empire Coins Itemshop.
3.7 Selling or promoting Bots, Hacks, or External Programs is forbidden. This will be punished with a 15-day ban to the offending account.
3.8 Promoting other Metin2 servers is forbidden. This will be punished as follows:
First time: 30 days to the offending account.
Second time: Permanent to the offending account and associated accounts.
3.9 Mentioning other servers is forbidden. It is not considered a severe offense, but a mute of 3 to 7 days or a 3-day ban will be given as a warning.
4 - Scams and Thefts:
We consider a "Scam" to be a deceptive action in a trade transaction to take an item, obtain more yang than agreed, or harm another user(s) with false values.4.1 Attempted scam will be punished with a 7-day ban to the offending account.
4.2 In the case of misleading messages, whether in chat or shop titles, a single warning will be given. If the scam attempt continues, point 4.1 will apply.
4.3 A completed scam, with the corresponding evidence provided by the affected parties, will be punished as follows:
Minor Scams: (Minor refers to thefts and scams of basic, low-value items that can be easily replaced)
First time: 7 days to the offending account.
Second time: 15 days to the offending account.
Third time: 30 days to the offending account.
Fourth time: Permanent to the offending account and associated accounts.
Major Scams: (Major refers to thefts of high-value items, or large quantities of items, such as full gear sets or large amounts of yang)
First time: 15 days to the offending account.
Second time: 30 days to the offending account.
Third time: Permanent to the offending account and associated accounts.
4.4 If you lend accounts, the Staff will not be responsible for other players' spending in the Coin Itemshop, War Points Itemshop, or Empire Coins Itemshop. It is entirely your responsibility to trust your account, including everything inside it such as Coins, WP, and Empire Coins.
4.5 In the event of theft, you must immediately contact the Staff via Discord Ticket or the ADM privately. This does not include thefts involving real money or exchanges of items/accounts outside of Zarox.
4.6 In the event of theft, you must immediately contact the Staff via Discord Ticket or the ADM privately. This does not include thefts involving real money or exchanges of items/accounts outside of Zarox.
A Permanent Ban will be applied to the offending account and associated accounts if the theft is proven, and we will attempt, as much as possible, to recover what was stolen and return it to the affected user.
4.7 Attempting to scam/deceive by requesting an email change for an account that is not yours will be punished with a permanent sanction to
5 - Bugs and External Programs:
For any sanction, there must first be clear evidence (a recording) of bug abuse or the use of External Programs. Only the ADM can sanction without evidence, having the authority to verify internally through the game's logs.5.1 Bug abuse will be punished as follows:
Minor Bugs:
First time: 3 days to the offending account.
Second time: 7 days to the offending account.
Third time: 30 days to the offending account.
Fourth time: Permanent to the offending account and associated accounts.
Major Bugs:
First time: 30 days to the offending account.
Second time: Permanent to the offending account and associated accounts.
It should be noted that absolutely any type of bug counts as the same category, accumulating toward the sanction.
5.2 The use of Hacks, bots, or any other External Program that alters the game to benefit the user or hinder others is forbidden.
It will be punished as follows:
First time: 30 days to the offending account and associated accounts.
Second time: Permanent to the offending account and associated accounts.
6 - Reports, Proof and Evidence.
6.1 Every report must be submitted via Discord Ticket; there are no exceptions. (The Discord link is at the beginning of the post.)
6.2 All evidence must be clear and complete, with good-resolution screenshots showing server data and clearly supporting the purpose of the report.
6.3 Duplicate or very old evidence (older than 15 days) will not be accepted.
6.4 Each piece of evidence will be reviewed thoroughly. If editing is found with the purpose of harming another player, the reporter will be sanctioned with a 15-day ban.
6.5 If the report is about a PM or General Chat, it must be complete, showing the full context of the conversation.
6.6 For video evidence (mainly required for Bugs and Hacks) the following will be requested:
- Good resolution
- Shows server data
- Continuous recording with no edits
- Character nicknames visible
- Clearly shows the use of Bugs, Hacks, or whatever case is being reported
- For Bugs, a minimum of 20 seconds of recording is required
- For Hacks, regardless of duration, it is enough that the use can be clearly seenBelow are links to image-cropping applications:
7 - Staff.
7.1 The Staff cannot intervene in player trading.
7.2 The Staff cannot favor any player at any time during an event, a reward distribution, or the development of their character.
7.3 At no time may a Staff member disrespect players. If it happens, you are free to open a Discord Ticket to submit your complaint along with the corresponding evidence.
Ignorance or non-compliance with the rules does not free you from the responsibility to follow them. You accept these rules as soon as you enter the server.
